A municipality website's search engine and menu : A study of Tanums kommuns website's search engine and menu

The aim of this paper is to examine how Tanums kommuns website's global navigation menu, local menu and search engine can get better and how to improve them. I have chosen to use usability testing, surveys and research about similar products in order to find out how this can be done. I have found that the website has problems with not getting results when searching in a specific way. I have also found, among other things, that users don't find it logical to find certain information at some places and also that the labeling of certain elements in the menu needs improvement. A few of my suggestions were to help the user by suggesting different ways to search, that there is a way to filter the search, that the labeling of the menu elements were looked through and that information were put where users finds it logical. I also suggested that a bigger usability test could be carried out before or after some changes to the website was done