Organizational readiness for the implementation of robots in collaborative environments: a case study

The concept Industry 4.0 brings several technologies that could be useful for the factories and manufacturers to become more competitive. One of these technologies is the robots in collaborative environments which operate fenceless together with the operators. The interest of these robots in the manufacturing sector has been getting more attention in recent years. These implementation types require the organizations to determine their readiness levels to have success with the robot. Currently, the successful implantations of the robots in collaborative environments in industry are few, and the success factors must be mapped. Therefore, investigating the potential barriers, enablers and establishing a road map for a case company could be useful to fill this gap and assist the organizations with what is necessary to accomplish a successful implementation. A case study was conducted at a manufacturing company in Sweden, which allowed for insights into how an actual organization approaches the situation. The case company organization was in the process of acquiring a robot in a collaborative environment, hence, the data from the case company was relevant to answer the research questions. Furthermore, the data was collected using interviews, observations, and documents at the case company. A literature review was performed to provide information regarding the common factors within a RCE implementation, which also was a base for the interview guide. The data was analysed by comparing the theoretical framework and with the empirical findings to bring forth a conclusion and to establish a road map for the case company. A road map was created with sets of questions to address the identified barriers and enablers found in both literature and at the case company. The constructed road map contains questions concerning the areas of knowledge about the robot in collaborative environments, communication & information, organizational aspects, and resistance towards the change. By addressing the questions developed in the framework, the organization could get an advantage when considering the implementation of the robot. For the case company, as they are further along in the process, the road map could indicate how well they have performed in current projects. Furthermore, it could generate a more successful project the next time