Necessity and usability issues for cancer care system

This paper discusses on usability issues pertaining to an interactive system that supports communication among cancer community, called cancer care system (CCS).The initiative was accelerated after an investigation involving patients, caregivers, and medical practitioners found that their communication needs supports from a tool that enables them to participate privately.The CCS was designed and developed using user-centered design (UCD) approach.Most design and development activities involve observation and user participation; hence this study collects rich data on usability issues sensitive to the users.In the end, this paper outlines the usability issues to be addressed when designing such interactive communication support