The relationship between employee empowerment, organisational citizenship behaviour and turnover intention

Abstract: The mining industry is key to the economy and the development of South Africa, as it employs a significant percentage of the South African population. It is known that mining activities largely influence the socioeconomic conditions of the people in the mining communities. The current study sought to establish if employee empowerment (psychological empowerment and structural empowerment) and organisational citizenship behaviour (OCB) predicts turnover intention in a mining organisation. The study followed a quantitative research approach and employed a cross-sectional design. A non-probability sampling technique was used and a purposive sampling method selected. The sample comprised of 375 mining employees (men = 276; women = 95). Data were collected through pre-established measures, all of which reported acceptable Cronbach’s alphas. Various statistical techniques were employed to address the main research objective, namely, to establish if employee empowerment and OCB predict turnover intention in a mining organisation. The findings of the study revealed that formal power was the strongest predictor of turnover intention. This suggests that employees who perceived having formal power were more likely to remain in the organisation...M.Phil. (Human Resources Development