Exploring the Practices for Knowledge Management by Doctors of Services Hospital Lahore

ABSTRACT Goals: The objectives of the study were to investigate the practices for capturing, sharing, and generating knowledge practiced by doctors and to explore the purposes of managing knowledge among doctors. Methodology: The nature of this study is quantitative. Survey research method was based on a self-administered questionnaire. The target population of this study is all senior and junior doctors whose are currently working in different department of services hospital Lahore. The simple random sample technique was used to select the participants from the whole population. There were 286 questionnaires which were distributed among the doctors of different departments randomly. Collected data were entered into Statistical Package for Social Sciences (SPSS 22.0). Major Findings Participants used to share knowledge via mobile/ phone, face-to-face meetings, and through social media networks frequently. Doctors of Services Hospital used to capture/store/ the knowledge in personal computer/laptop / hand-held devices. Medical professionals frequently used to generate knowledge in services hospital through conducting departmental meetings. Respondents managed the knowledge to capture new knowledge and share their best practices. Rationale and Significance of the Study This study is important because it will add new knowledge in the area of Knowledge Management. It will add new literature in the Pakistani context. This research will guide the higher administration regarding knowledge management practices in the hospitals of Pakistan. Delimitations of the Study This study only covers the Knowledge management practices adopted by doctors of Services Hospital Lahore. The respondents were selected only from the Services Hospital Lahore. Keywords: Knowledge management practices, Doctors of Services Hospital, Lahore, SIMS, Lahor