System support in counseling among Muslim convert clients in Malaysia

This study aims to identify the use of external support systems by counselors located at the Council within the Islamic Religious Department in Malaysia. Data for this research was collected using a case study. The case study included an interview of five (5) registered counselors in Islamic Organization in Malaysia. This study was based on a qualitative approach and data were analyzed using N’Vivo 7.0. The data were developed into appropriate themes and sub-themes. The study revealed that the external support system (community support, peer counselor, Islamic law and Islamic organization) should be applied to Muslim counselors and Muslim converts. This research could be used as a guide for a counselor to be more robust in providing guidance and counseling services to specific clients, such as, new Muslim converts