The effect of work-family conflict and work-family enrichment on effective organizational commitment among faculty clerical staff in UTM Skudai

This research investigated the level of work-family conflict and work-family enrichment among faculty clerical staff in UTM Skudai. Besides the relationship between work-family conflict and work-family enrichment on affective organizational commitment had been identified. Next, the role of social support from work and family had also been studied in moderating the relationship between workfamily conflict and work-family enrichment on affective organizational commitment. The research was conducted among 13 faculties in UTM Skudai, including faculty clerical staff grade N17, N22 and N26. In this study, the data analysis techniques include means, pearson analysis, multiple regression and hierarchical multiple regression. There are four main results in this study. First, the mean score analysis was higher in the level of work-family enrichment compared to the level of workfamily conflict among the faculty clerical staff in UTM Skudai. Second, the Pearson showed that there was a significant and positive relationship between work-family conflict and affective organizational commitment. Meanwhile, work-family enrichment also had significant and positive relationship with affective organizational commitment. The multiple regression analysis showed that workfamily conflict was more influence on affective organizational commitment compared to work-family enrichment. Lastly, the hierarchical multiple regressions showed that social support from family moderated the relationship between workfamily conflict and affective organizational commitment. Social support from both work and family moderated the relationship between work-family enrichment and affective organizational commitment