The 24th IPSERA conference in Amsterdam addressed the various new competitive challenges organisations face now that business environments are rapidly changing. While we can observe an increased role of - but also an increased concentration in - logistic services and IT services acting as a bonding agent of the various business processes, we also see an increased specialisation among suppliers, resulting in roles like capacity supplier, co-maker and broker. In terms of Systems Thinking: the sub-system of ‘Suppliers’ is breaking up into three sub-systems with distinctive different characteristics, and the traditional sub-system ‘Purchasing’ has transformed into an aspect-system connecting or involving all other sub-systems, while similarly, ...