Master of Public Service and Administration Program Review and Evaluation

Assessing the quality and effectiveness of educational programs is becoming increasingly important. Ensuring the quality of Master of Public Administration (MPA) programs, like that at the Bush School of Government and Public Service, is even more critical. This capstone designed and implemented evaluative methods to assess the MPSA program. The group designed and conducted data collection and analysis to identify the program�s strengths and limitations by collecting alumni feedback. This project helped the MPSA program meet accreditation requirements and provided input to the next self-study report to be completed by the program during the 2012-2013 academic year. The capstone created and distributed an alumni survey to MPSA graduates and conducted alumni focus groups. The capstone report consists of a literature review followed by a summary of the research methodologies applied in the project, and concludes with results and a discussion of the findings.Report Submitted to Dr. Jeryl Mumpower, Director of the MPSA Progra