In 2013 the Department of Revenue formed the Call Center to assist and educate taxpayers with basic tax questions regarding the big four tax types, Individual Income, Sales and Use, Employer Withholding, and Corporate. This project looks at the need for call recording due to the rise in callers to the agency to improve service to the public
This review was predicated upon FY 2013-2014 Legislative Proviso 117.38, which required each agency ...
As CRM company for automotive industry, AstraWorld face so many challenges, especially in call cente...
The South Carolina Department of Revenue reports to the Office of State Budget its annual accountabi...
The primary job function of the Call Center is to educate and provide accurate information to custom...
This paper addresses the length of time it takes to answer telephone calls at the Department of Reve...
A letter report issued by the General Accounting Office with an abstract that begins "Each year, the...
A letter report issued by the General Accounting Office with an abstract that begins "Congress has l...
A letter report issued by the General Accounting Office with an abstract that begins "The Internal R...
A letter report issued by the Government Accountability Office with an abstract that begins "While t...
As part of the strategic planning process, the Employee Insurance Program conducted a customer satis...
This study is being done to determine if the business filings division, and the agency in general, w...
The South Carolina Department of Motor Vehicles annually presents an accountability report to the go...
The Attorney General’s Consumer Protection Division receives hundreds of calls and consumer complain...
The goal of this project is to determine whether the South Carolina Department on Aging is effective...
The South Carolina Department of Revenue reports to the Office of State Budget its annual accountabi...
This review was predicated upon FY 2013-2014 Legislative Proviso 117.38, which required each agency ...
As CRM company for automotive industry, AstraWorld face so many challenges, especially in call cente...
The South Carolina Department of Revenue reports to the Office of State Budget its annual accountabi...
The primary job function of the Call Center is to educate and provide accurate information to custom...
This paper addresses the length of time it takes to answer telephone calls at the Department of Reve...
A letter report issued by the General Accounting Office with an abstract that begins "Each year, the...
A letter report issued by the General Accounting Office with an abstract that begins "Congress has l...
A letter report issued by the General Accounting Office with an abstract that begins "The Internal R...
A letter report issued by the Government Accountability Office with an abstract that begins "While t...
As part of the strategic planning process, the Employee Insurance Program conducted a customer satis...
This study is being done to determine if the business filings division, and the agency in general, w...
The South Carolina Department of Motor Vehicles annually presents an accountability report to the go...
The Attorney General’s Consumer Protection Division receives hundreds of calls and consumer complain...
The goal of this project is to determine whether the South Carolina Department on Aging is effective...
The South Carolina Department of Revenue reports to the Office of State Budget its annual accountabi...
This review was predicated upon FY 2013-2014 Legislative Proviso 117.38, which required each agency ...
As CRM company for automotive industry, AstraWorld face so many challenges, especially in call cente...
The South Carolina Department of Revenue reports to the Office of State Budget its annual accountabi...