NASA/DOD Aerospace Knowledge Diffusion Research Project. Report 12: An initial investigation into the production and use of Scientific and Technical Information (STI) at five NASA centers: Results of a telephone survey

A study was conducted to provide NASA management with an 'initial' look at the production and use of scientific and technical information (STI) at five NASA centers (Ames, Goddard, Langley, Lewis, and Marshall). The 550 respondents who were interviewed by telephone held favorable views regarding the NASA STI system. About 65 percent of the respondents stated that it is either very or somewhat important for them to publish their work through the NASA STI system. About 10 percent of those respondents encountered problems using the NASA STI system services for publication. The most frequently reported problem was 'the process is too time consuming' (8.6 percent). Overall, those respondents using the NASA STI system to publish their work rated the system as excellent (24.6 percent) or good (37.6 percent). About 79 percent of the respondents stated that it is either very or somewhat important for them to use the NASA STI system to access information. The most frequently reported problems were 'the time and effort it takes to locate and obtain information through the system' (14.4 percent). Overall, about 83 percent of the respondents stated that the NASA STI system is important to performing their work. Overall, about 73 percent of the respondents stated that the NASA STI system meets their information needs