Incident Management Workshop: Framework for Developing Incident Management Systems

Federal Highway Administration1998PDFTech ReportNational Highway Institute (U.S.)United States. Federal Highway AdministrationNational Highway Institute (U.S.)United StatesIncident managementWorkshopsPlan implementationFHWA-HI-98-009This document describes a procedure for developing an effective incident management system. It discusses the issues that must be addressed as a management system is developed, and describes the types of decisions and actions that must be considered to create a smoothly functioning management process. It describes the specific management measures and techniques that may be included as part of an incident management system. It also discusses potential benefits from specific types of incident management, as well as the costs and administrative burdens that those management measures impose, and provides "how to" guidance for creating or improving existing incident management systems.119