IEQ Performance gaps : Failure modes, litigation risks, and the need for quality

There is much evidence that current building industry process does not deliver the intended outcomes1. Performance gaps exist including IEQ failures which have resulted in litigation. These performance gaps and litigation are likely to increase due to the move towards more advanced buildings and systems, changes in local weather, and the increasing availability and use of post occupancy performance monitoring. While there are many initiatives aimed at improving industry process, none of these directly address the quality issues2. It is proposed that a quality systems approach similar to that of other more performance sensitive industries could provide a solution