We present an eight-point scale of email overload to assess users’ feelings of email overload. Based on previous research [4], we designed a survey to examine email overload. 292 subjects filled out the survey as part of a software deployment. Eight of our questions worked together well as a scale, which can be used to evaluate the effectiveness of future email systems, as well as to explore current behavior. We show that the scale links well to user behavior
International audiencePurpose-Using email is a time-consuming activity that can increase workload st...
The paper develops and tests theory that explains under what conditions the extent of email use is a...
As email use becomes more ubiquitous in organisations, negative effects that stem from its use are b...
We present an eight-point scale of email overload to assess users’ feelings of email overload. Based...
In times of digital information and communication technologies the overload by emails becomes more a...
The management of email remains a major challenge for organisations. In this article, we explore the...
The management of email remains a major challenge for organisations. In this article, we explore the...
ABSTRACT The term email overload has two definitions: receiving a large volume of incoming email, an...
In this chapter email overload is presented as a component of information overload and some of its...
Email communication is a central attribute of the modern workplace. Email overload has emerged as a ...
It is widely acknowledged that many professionals suffer from “e-mail overload.” This articlepresent...
Email communication is a central attribute of the modern workplace. Email overload has emerged as a ...
Email is a ubiquitous communications tool in the workplace and plays an important role in social int...
Email connects 85% of the world. This paper explores the pattern of information overload encountered...
International audienceThe paper develops and tests theory that explains under what conditions the ex...
International audiencePurpose-Using email is a time-consuming activity that can increase workload st...
The paper develops and tests theory that explains under what conditions the extent of email use is a...
As email use becomes more ubiquitous in organisations, negative effects that stem from its use are b...
We present an eight-point scale of email overload to assess users’ feelings of email overload. Based...
In times of digital information and communication technologies the overload by emails becomes more a...
The management of email remains a major challenge for organisations. In this article, we explore the...
The management of email remains a major challenge for organisations. In this article, we explore the...
ABSTRACT The term email overload has two definitions: receiving a large volume of incoming email, an...
In this chapter email overload is presented as a component of information overload and some of its...
Email communication is a central attribute of the modern workplace. Email overload has emerged as a ...
It is widely acknowledged that many professionals suffer from “e-mail overload.” This articlepresent...
Email communication is a central attribute of the modern workplace. Email overload has emerged as a ...
Email is a ubiquitous communications tool in the workplace and plays an important role in social int...
Email connects 85% of the world. This paper explores the pattern of information overload encountered...
International audienceThe paper develops and tests theory that explains under what conditions the ex...
International audiencePurpose-Using email is a time-consuming activity that can increase workload st...
The paper develops and tests theory that explains under what conditions the extent of email use is a...
As email use becomes more ubiquitous in organisations, negative effects that stem from its use are b...