Getting iTunes U at Ithaca College up and running!

iTunes U is a free service from Apple that allows for the easy organization and distribution of content through iTunes. In the spring of 2008, Ithaca College signed a contract with Apple and began the process of deploying iTunes U on campus. This paper describes Ithaca College\u27s iTunes U project including information on the institutional need, the contract, the technical set-up, the implementation and the communication plan. Other important project components included getting community buy-in, identifying key content providers and stake-holders, establishing a pilot group and an internal site, developing the user support infrastructure and finally going live with public content and bringing the project out of its pilot phase. Communication and collaboration with the campus community were critical attributes of this project that led to a successfully implementation of this service. This paper lays-out our project plan and describes the successes and the challenges we faced in bringing iTunes U to the campus community. Copyright 2009 ACM