Add to ORKGA mini-lecture which introduces you to the characteristics of service. It will also explore some of the management challenges these characteristics present
A mini-lecture on buying behaviour, the differences between customers and consumers, and the Pareto ...
A mini lecture which looks at what assertiveness is. The lecture will begin by identifying the way ...
A mini-lecture designed to provide you with knowledge on measures that managers can use within a wor...
A mini-lecture which introduces you to the characteristics of service. It will also explore some of...
A mini-lecture which explores the use of tangible factors in adding value to service encounters, whi...
A mini-lecture which will introduce you to the concept of the internal and external customer in serv...
A very short introductory mini-lecture about understanding our customers and what it is that they wa...
An introductory mini-lecture about understanding our customers and what it is that they want
A mini-lecture which will consider the differences between coaching, consulting and counselling bef...
This mini lecture is an Introduction to Impression Management. It will explore what it is and how i...
A mini-lecture which seeks to introduce the concepts of problems and problem solving. This focuses ...
This is a mini-lecture which defines leadership and examines a number of different approaches. It al...
A mini-lecture introducing you to assertiveness. The lecture will look at three different types of b...
A mini-lecture on managing performance. This mini lecture will explore the concept of project mana...
A mini-lecture on Transformational Leadership which aims to help the learner: Appreciate the importa...
A mini-lecture on buying behaviour, the differences between customers and consumers, and the Pareto ...
A mini lecture which looks at what assertiveness is. The lecture will begin by identifying the way ...
A mini-lecture designed to provide you with knowledge on measures that managers can use within a wor...
A mini-lecture which introduces you to the characteristics of service. It will also explore some of...
A mini-lecture which explores the use of tangible factors in adding value to service encounters, whi...
A mini-lecture which will introduce you to the concept of the internal and external customer in serv...
A very short introductory mini-lecture about understanding our customers and what it is that they wa...
An introductory mini-lecture about understanding our customers and what it is that they want
A mini-lecture which will consider the differences between coaching, consulting and counselling bef...
This mini lecture is an Introduction to Impression Management. It will explore what it is and how i...
A mini-lecture which seeks to introduce the concepts of problems and problem solving. This focuses ...
This is a mini-lecture which defines leadership and examines a number of different approaches. It al...
A mini-lecture introducing you to assertiveness. The lecture will look at three different types of b...
A mini-lecture on managing performance. This mini lecture will explore the concept of project mana...
A mini-lecture on Transformational Leadership which aims to help the learner: Appreciate the importa...
A mini-lecture on buying behaviour, the differences between customers and consumers, and the Pareto ...
A mini lecture which looks at what assertiveness is. The lecture will begin by identifying the way ...
A mini-lecture designed to provide you with knowledge on measures that managers can use within a wor...