Hur ska jag ta mig till skolan annars? : En kvalitativ studie av organisationen kring skolskjuts i Norrköpings kommun

This thesis concentrates on the organization surrounding the school transports in Norrköping and its surrounding areas. It is a qualitative research based on interviews with four different groups that is included by this organization, local municipal officials, entrepreneurs, school personnel and youths depending on this service. I have used organization theory as a theoretical base. In my study it became clear to me that this is a complex and multifarious organization. The many different actors sometimes make it hard to survey all the different parts of the organization. The local municipal officials are responsible for the planning of school transports but are dependent on the cooperation of the other actors. The school transports are vital for the countryside and makes it possible for people to live far out on the country without having to pay for the transports to school. Furthermore it creates jobs for the local entrepreneur. My analysis shows that the main problem in the organization is the lack of communication and the different opinions in some areas of the organization. A lack of understanding and communication creates problems for an organization of this magnitude and it needs to be recognized. One solution is to organize meetings with the people involved at regular intervals. It is easier to discuss a matter if you meet each other face to face