Expectations of public services Consumer concerns 2003

Public expectations and perceptions of policing

Bradley, R.
Home Office, London (United Kingdom). Policing and Reducing Crime Unit

January 1998

SIGLEAvailable from British Library Document Supply Centre-DSC:6543.2615(96) / BLDSC - British Libra...

Establishing customer needs and perceptions

Roberts, A
Staff College, Bristol (United Kingdom)

January 1992

SIGLEAvailable from British Library Document Supply Centre- DSC:5678.44238(31) / BLDSC - British Lib...

Consumer concerns 1996 Consumers' views of public services, the report of an RSL survey

National Consumer Council, London (United Kingdom)
Research Services Ltd. (RSL), Harrow (United Kingdom)

January 1996

SIGLEAvailable from British Library Document Supply Centre-DSC:3424.30265(1996) / BLDSC - British Li...

Custom and practice Consumers and public services

Foster, A.
Public Management Foundation, London (United Kingdom)

January 1999

SIGLEAvailable from British Library Document Supply Centre-DSC:6937.714(3) / BLDSC - British Library...

Optimal expectations

Brunnermeier, Markus K.
Parker, Jonathan A.
LSE Financial Markets Group (United Kingdom)

January 2003

Includes bibliographical referencesSIGLEAvailable from British Library Document Supply Centre- DSC:5...

Consumer concerns 1998 A consumer view of health services

National Consumer Council, London (United Kingdom)

January 1998

SIGLEAvailable from British Library Document Supply Centre-DSC:3424.30265(1998) / BLDSC - British Li...

On technological expectations

Kapur, S
Cambridge Univ. (United Kingdom). Dept. of Applied Economics

January 1992

SIGLEAvailable from British Library Document Supply Centre- DSC:3656.685(170) / BLDSC - British Libr...

Consumer Concerns 1990 A consumer view of public services; the report of a MORI survey

National Consumer Council, London (United Kingdom)

January 1990

SIGLEAvailable from British Library Document Supply Centre- DSC:3424.30265(1990) / BLDSC - British L...

Satisfaction and expectations Attitudes to public services in deprived areas

Duffy, B.
Centre for Analysis of Social Exclusion (CASE), London (United Kingdom)

January 2000

SIGLEAvailable from British Library Document Supply Centre-DSC:3058.25143(45) / BLDSC - British Libr...

Consumer complaints

Financial Services Authority (United Kingdom)

January 1997

SIGLEAvailable from British Library Document Supply Centre-DSC:3423.77522(4) / BLDSC - British Libra...

Great expectations Setting targets for students

Martinez, Paul
Great Britain. Learning and Skills Development Agency (United Kingdom)

January 2001

Includes bibliographical referencesSIGLEAvailable from British Library Document Supply Centre- DSC:m...

Consumer expectations, satisfaction and complaints in the NHS in Wales

Williams, G.
Harris, R
Welsh Consumer Council, Cardiff (United Kingdom)

January 1995

SIGLEAvailable from British Library Document Supply Centre- DSC:GPC/07265 / BLDSC - British Library ...

Consumers and competition

Waterson, Michael
University of Warwick. Department of Economics (United Kingdom)

January 2003

Includes bibliographical referencesAvailable from British Library Document Supply Centre- DSC:9261. ...

Targets in the public sector

Audit Commission for Local Authorities in England and Wales (United Kingdom)

January 2003

Includes bibliographical referencesAvailable from British Library Document Supply Centre- DSC:m03/34...

Marketing and quality in public services

Milliken, J.
Ulster Univ. (United Kingdom). Faculty of Business and Management

January 1998

SIGLEAvailable from British Library Document Supply Centre-DSC:5381.63652(98/6) / BLDSC - British Li...

Public expectations and perceptions of policing

Bradley, R.
Home Office, London (United Kingdom). Policing and Reducing Crime Unit

January 1998

SIGLEAvailable from British Library Document Supply Centre-DSC:6543.2615(96) / BLDSC - British Libra...

Establishing customer needs and perceptions

Roberts, A
Staff College, Bristol (United Kingdom)

January 1992

SIGLEAvailable from British Library Document Supply Centre- DSC:5678.44238(31) / BLDSC - British Lib...

Consumer concerns 1996 Consumers' views of public services, the report of an RSL survey

National Consumer Council, London (United Kingdom)
Research Services Ltd. (RSL), Harrow (United Kingdom)

January 1996

SIGLEAvailable from British Library Document Supply Centre-DSC:3424.30265(1996) / BLDSC - British Li...

Custom and practice Consumers and public services

Foster, A.
Public Management Foundation, London (United Kingdom)

January 1999

SIGLEAvailable from British Library Document Supply Centre-DSC:6937.714(3) / BLDSC - British Library...

Optimal expectations

Brunnermeier, Markus K.
Parker, Jonathan A.
LSE Financial Markets Group (United Kingdom)

January 2003

Includes bibliographical referencesSIGLEAvailable from British Library Document Supply Centre- DSC:5...

Consumer concerns 1998 A consumer view of health services

National Consumer Council, London (United Kingdom)

January 1998

SIGLEAvailable from British Library Document Supply Centre-DSC:3424.30265(1998) / BLDSC - British Li...

On technological expectations

Kapur, S
Cambridge Univ. (United Kingdom). Dept. of Applied Economics

January 1992

SIGLEAvailable from British Library Document Supply Centre- DSC:3656.685(170) / BLDSC - British Libr...

Consumer Concerns 1990 A consumer view of public services; the report of a MORI survey

National Consumer Council, London (United Kingdom)

January 1990

SIGLEAvailable from British Library Document Supply Centre- DSC:3424.30265(1990) / BLDSC - British L...

Satisfaction and expectations Attitudes to public services in deprived areas

Duffy, B.
Centre for Analysis of Social Exclusion (CASE), London (United Kingdom)

January 2000

SIGLEAvailable from British Library Document Supply Centre-DSC:3058.25143(45) / BLDSC - British Libr...

Consumer complaints

Financial Services Authority (United Kingdom)

January 1997

SIGLEAvailable from British Library Document Supply Centre-DSC:3423.77522(4) / BLDSC - British Libra...

Great expectations Setting targets for students

Martinez, Paul
Great Britain. Learning and Skills Development Agency (United Kingdom)

January 2001

Includes bibliographical referencesSIGLEAvailable from British Library Document Supply Centre- DSC:m...

Consumer expectations, satisfaction and complaints in the NHS in Wales

Williams, G.
Harris, R
Welsh Consumer Council, Cardiff (United Kingdom)

January 1995

SIGLEAvailable from British Library Document Supply Centre- DSC:GPC/07265 / BLDSC - British Library ...

Consumers and competition

Waterson, Michael
University of Warwick. Department of Economics (United Kingdom)

January 2003

Includes bibliographical referencesAvailable from British Library Document Supply Centre- DSC:9261. ...

Targets in the public sector

Audit Commission for Local Authorities in England and Wales (United Kingdom)

January 2003

Includes bibliographical referencesAvailable from British Library Document Supply Centre- DSC:m03/34...

Marketing and quality in public services

Milliken, J.
Ulster Univ. (United Kingdom). Faculty of Business and Management

January 1998

SIGLEAvailable from British Library Document Supply Centre-DSC:5381.63652(98/6) / BLDSC - British Li...

Public expectations and perceptions of policing

Bradley, R.
Home Office, London (United Kingdom). Policing and Reducing Crime Unit

January 1998

SIGLEAvailable from British Library Document Supply Centre-DSC:6543.2615(96) / BLDSC - British Libra...

Establishing customer needs and perceptions

Roberts, A
Staff College, Bristol (United Kingdom)

January 1992

SIGLEAvailable from British Library Document Supply Centre- DSC:5678.44238(31) / BLDSC - British Lib...

Consumer concerns 1996 Consumers' views of public services, the report of an RSL survey

National Consumer Council, London (United Kingdom)
Research Services Ltd. (RSL), Harrow (United Kingdom)

January 1996

SIGLEAvailable from British Library Document Supply Centre-DSC:3424.30265(1996) / BLDSC - British Li...

Expectations of public services Consumer concerns 2003

Abstract

Extracted data

Expectations of public services Consumer concerns 2003

Abstract

Extracted data

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