Meeting customer needs for accurate telephone bills

Prices of calls to mobile phones

Office of Telecommunications (Oftel), London (United Kingdom)

January 1997

SIGLEAvailable from British Library Document Supply Centre-DSC:GPE/2378 / BLDSC - British Library Do...

Telecommunications in London Public sector user needs

London Research Centre (United Kingdom)

January 1992

SIGLEAvailable from British Library Document Supply Centre- DSC:q93/23388 / BLDSC - British Library ...

Telecommunications

Department for Transport, Local Government and the Regions (DTLR), London (United Kingdom)

January 2001

SIGLEAvailable from British Library Document Supply Centre-DSC:6509.252435(8) / BLDSC - British Libr...

The telephone bill of a 'typical ' residential customer

Office of Telecommunications (OFTEL), London (United Kingdom)

January 1999

Available from British Library Document Supply Centre-DSC:99/15783 / BLDSC - British Library Documen...

Dealing with the customer by phone

London Borough of Bromley (United Kingdom). Special Projects Group

January 1990

SIGLEAvailable from British Library Document Supply Centre- DSC:OP/LG-5994 / BLDSC - British Library...

Domestic telephone prices

Carsberg, B
Office of Telecommunications, London (United Kingdom)

January 1990

SIGLEAvailable from British Library Document Supply Centre- DSC:GPC/00963 / BLDSC - British Library ...

Selecting a telephone system

Bray, R
National Computing Centre Ltd. (NCC), Manchester (United Kingdom)

January 1986

SIGLEAvailable from British Library Document Supply Centre- DSC:GPB-7923 / BLDSC - British Library D...

Telephone services

Department of Health, London (United Kingdom)
Welsh Office, Cardiff (United Kingdom)

January 1989

7.50Available from British Library Document Supply Centre- DSC:3559.9236(DH-DBS--48) / BLDSC - Briti...

Telephone technology Guidelines for helplines

Telephone Helplines Group (United Kingdom)

January 1997

SIGLEAvailable from British Library Document Supply Centre-DSC:97/12461 / BLDSC - British Library Do...

999 call handling

Office of Telecommunications (Oftel), London (United Kingdom)

January 1993

Available from British Library Document Supply Centre-DSC:GPE/2443 / BLDSC - British Library Documen...

Meeting the customer

London Borough of Bromley (United Kingdom). Special Projects Group

January 1990

SIGLEAvailable from British Library Document Supply Centre- DSC:OP/LG-5995 / BLDSC - British Library...

Establishing customer needs and perceptions

Roberts, A
Staff College, Bristol (United Kingdom)

January 1992

SIGLEAvailable from British Library Document Supply Centre- DSC:5678.44238(31) / BLDSC - British Lib...

Small business telephone systems

Hutchinson, B

January 1978

SIGLEAvailable from British Library Document Supply Centre- DSC:DX78053 / BLDSC - British Library Do...

Pay and conditions in call centres

Incomes Data Services Ltd., London (United Kingdom)

January 1998

SIGLEAvailable from British Library Document Supply Centre-DSC:6413.10915(1998) / BLDSC - British Li...

Look who's talking Telephone metering

Hilton, I.

January 1993

SIGLEAvailable from British Library Document Supply Centre-DSC:9237.7505(9) / BLDSC - British Librar...

Prices of calls to mobile phones

Office of Telecommunications (Oftel), London (United Kingdom)

January 1997

SIGLEAvailable from British Library Document Supply Centre-DSC:GPE/2378 / BLDSC - British Library Do...

Telecommunications in London Public sector user needs

London Research Centre (United Kingdom)

January 1992

SIGLEAvailable from British Library Document Supply Centre- DSC:q93/23388 / BLDSC - British Library ...

Telecommunications

Department for Transport, Local Government and the Regions (DTLR), London (United Kingdom)

January 2001

SIGLEAvailable from British Library Document Supply Centre-DSC:6509.252435(8) / BLDSC - British Libr...

The telephone bill of a 'typical ' residential customer

Office of Telecommunications (OFTEL), London (United Kingdom)

January 1999

Available from British Library Document Supply Centre-DSC:99/15783 / BLDSC - British Library Documen...

Dealing with the customer by phone

London Borough of Bromley (United Kingdom). Special Projects Group

January 1990

SIGLEAvailable from British Library Document Supply Centre- DSC:OP/LG-5994 / BLDSC - British Library...

Domestic telephone prices

Carsberg, B
Office of Telecommunications, London (United Kingdom)

January 1990

SIGLEAvailable from British Library Document Supply Centre- DSC:GPC/00963 / BLDSC - British Library ...

Selecting a telephone system

Bray, R
National Computing Centre Ltd. (NCC), Manchester (United Kingdom)

January 1986

SIGLEAvailable from British Library Document Supply Centre- DSC:GPB-7923 / BLDSC - British Library D...

Telephone services

Department of Health, London (United Kingdom)
Welsh Office, Cardiff (United Kingdom)

January 1989

7.50Available from British Library Document Supply Centre- DSC:3559.9236(DH-DBS--48) / BLDSC - Briti...

Telephone technology Guidelines for helplines

Telephone Helplines Group (United Kingdom)

January 1997

SIGLEAvailable from British Library Document Supply Centre-DSC:97/12461 / BLDSC - British Library Do...

999 call handling

Office of Telecommunications (Oftel), London (United Kingdom)

January 1993

Available from British Library Document Supply Centre-DSC:GPE/2443 / BLDSC - British Library Documen...

Meeting the customer

London Borough of Bromley (United Kingdom). Special Projects Group

January 1990

SIGLEAvailable from British Library Document Supply Centre- DSC:OP/LG-5995 / BLDSC - British Library...

Establishing customer needs and perceptions

Roberts, A
Staff College, Bristol (United Kingdom)

January 1992

SIGLEAvailable from British Library Document Supply Centre- DSC:5678.44238(31) / BLDSC - British Lib...

Small business telephone systems

Hutchinson, B

January 1978

SIGLEAvailable from British Library Document Supply Centre- DSC:DX78053 / BLDSC - British Library Do...

Pay and conditions in call centres

Incomes Data Services Ltd., London (United Kingdom)

January 1998

SIGLEAvailable from British Library Document Supply Centre-DSC:6413.10915(1998) / BLDSC - British Li...

Look who's talking Telephone metering

Hilton, I.

January 1993

SIGLEAvailable from British Library Document Supply Centre-DSC:9237.7505(9) / BLDSC - British Librar...

Prices of calls to mobile phones

Office of Telecommunications (Oftel), London (United Kingdom)

January 1997

SIGLEAvailable from British Library Document Supply Centre-DSC:GPE/2378 / BLDSC - British Library Do...

Telecommunications in London Public sector user needs

London Research Centre (United Kingdom)

January 1992

SIGLEAvailable from British Library Document Supply Centre- DSC:q93/23388 / BLDSC - British Library ...

Telecommunications

Department for Transport, Local Government and the Regions (DTLR), London (United Kingdom)

January 2001

SIGLEAvailable from British Library Document Supply Centre-DSC:6509.252435(8) / BLDSC - British Libr...

Meeting customer needs for accurate telephone bills

Abstract

Extracted data

Meeting customer needs for accurate telephone bills

Abstract

Extracted data

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