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Marketing and quality in public services

Milliken, J.
Ulster Univ. (United Kingdom). Faculty of Business and Management

Publication date

January 1998

Abstract

SIGLEAvailable from British Library Document Supply Centre-DSC:5381.63652(98/6) / BLDSC - British Library Document Supply CentreGBUnited Kingdo

Extracted data

Related items

Severn Trent Water, Birmingham (United Kingdom)

January 1992

SIGLEAvailable from British Library Document Supply Centre- DSC:7168.1333(1992) / BLDSC - British Li...

Valuing quality

Blow, L.
Crawford, I.
Institute for Fiscal Studies, London (United Kingdom)

January 1999

SIGLEAvailable from British Library Document Supply Centre-DSC:4363.343505(99/21) / BLDSC - British ...

Quality management and production

George, D.A
Edinburgh Univ. (United Kingdom). Dept. of Economics

January 1994

SIGLEAvailable from British Library Document Supply Centre- DSC:3597.972(EU-ED-DPS--7/1994) / BLDSC ...

Marketing and total quality management

Witcher, B
Durham Univ. (United Kingdom). Business School

January 1990

5.00SIGLEAvailable from British Library Document Supply Centre- DSC:3630.934815(DUBS-OP--9033) / BLD...

Quality in marketing in a services context

Gilmore, A

January 1995

SIGLEAvailable from British Library Document Supply Centre-DSC:DX190321 / BLDSC - British Library Do...

Quality in marketing in a services context

Gilmore, A.

January 1995

SIGLEAvailable from British Library Document Supply Centre-DSC:DX190321 / BLDSC - British Library Do...

Custom and practice Consumers and public services

Foster, A.
Public Management Foundation, London (United Kingdom)

January 1999

SIGLEAvailable from British Library Document Supply Centre-DSC:6937.714(3) / BLDSC - British Library...

Marketing in practice

Forsyth, P
Institute of Chartered Accountants in England and Wales, London (United Kingdom). Member Services Directorate

January 1990

SIGLEAvailable from British Library Document Supply Centre- DSC:0573.564(238) / BLDSC - British Libr...

Marketing For public services; a practical guide

Watson, H
Institute of Chartered Secretaries and Administrators, London (United Kingdom)

January 1994

SIGLEAvailable from British Library Document Supply Centre- DSC:q95/02020 / BLDSC - British Library ...

Quality and competition

Walsh, K
Local Government Training Board, Luton (United Kingdom)

January 1988

SIGLEAvailable from British Library Document Supply Centre- DSC:3363.99225(4) / BLDSC - British Libr...

Managing quality in manufacturing and service industries

Advisory, Conciliation and Arbitration Service, London (United Kingdom). Work Research Unit

January 1988

SIGLEAvailable from British Library Document Supply Centre- DSC:4496.36725(WRU-ISB--54) / BLDSC - Br...

Service quality management for the charitable service

Gilmore, A.
Carson, D.
Stephens, L.
Ulster Univ. (United Kingdom). Faculty of Business and Management

January 1995

SIGLEAvailable from British Library Document Supply Centre-DSC:5381.63652(95/4) / BLDSC - British Li...

Total marketing Total quality and the marketing concept

Witcher, B.J
Durham Univ. (United Kingdom). Business School

January 1989

5.00Available from British Library Document Supply Centre- DSC:3630.934815(DUBS-OP--8905) / BLDSC - ...

Excellence, market orientation and service quality Are they related

Caruana, A.
Morris, M
Henley Management Coll., (United Kingdom)

January 1994

SIGLEAvailable from British Library Document Supply Centre- DSC:9350.837405(HMC-WP-HWP--9419) / BLDS...

The marketing of public library services for a profit

Jones-Evans, A.

January 1995

Available from British Library Document Supply Centre-DSC:DX194061 / BLDSC - British Library Documen...

Severn Trent Water, Birmingham (United Kingdom)

January 1992

SIGLEAvailable from British Library Document Supply Centre- DSC:7168.1333(1992) / BLDSC - British Li...

Valuing quality

Blow, L.
Crawford, I.
Institute for Fiscal Studies, London (United Kingdom)

January 1999

SIGLEAvailable from British Library Document Supply Centre-DSC:4363.343505(99/21) / BLDSC - British ...

Quality management and production

George, D.A
Edinburgh Univ. (United Kingdom). Dept. of Economics

January 1994

SIGLEAvailable from British Library Document Supply Centre- DSC:3597.972(EU-ED-DPS--7/1994) / BLDSC ...

Marketing and total quality management

Witcher, B
Durham Univ. (United Kingdom). Business School

January 1990

5.00SIGLEAvailable from British Library Document Supply Centre- DSC:3630.934815(DUBS-OP--9033) / BLD...

Quality in marketing in a services context

Gilmore, A

January 1995

SIGLEAvailable from British Library Document Supply Centre-DSC:DX190321 / BLDSC - British Library Do...

Quality in marketing in a services context

Gilmore, A.

January 1995

SIGLEAvailable from British Library Document Supply Centre-DSC:DX190321 / BLDSC - British Library Do...

Custom and practice Consumers and public services

Foster, A.
Public Management Foundation, London (United Kingdom)

January 1999

SIGLEAvailable from British Library Document Supply Centre-DSC:6937.714(3) / BLDSC - British Library...

Marketing in practice

Forsyth, P
Institute of Chartered Accountants in England and Wales, London (United Kingdom). Member Services Directorate

January 1990

SIGLEAvailable from British Library Document Supply Centre- DSC:0573.564(238) / BLDSC - British Libr...

Marketing For public services; a practical guide

Watson, H
Institute of Chartered Secretaries and Administrators, London (United Kingdom)

January 1994

SIGLEAvailable from British Library Document Supply Centre- DSC:q95/02020 / BLDSC - British Library ...

Quality and competition

Walsh, K
Local Government Training Board, Luton (United Kingdom)

January 1988

SIGLEAvailable from British Library Document Supply Centre- DSC:3363.99225(4) / BLDSC - British Libr...

Managing quality in manufacturing and service industries

Advisory, Conciliation and Arbitration Service, London (United Kingdom). Work Research Unit

January 1988

SIGLEAvailable from British Library Document Supply Centre- DSC:4496.36725(WRU-ISB--54) / BLDSC - Br...

Service quality management for the charitable service

Gilmore, A.
Carson, D.
Stephens, L.
Ulster Univ. (United Kingdom). Faculty of Business and Management

January 1995

SIGLEAvailable from British Library Document Supply Centre-DSC:5381.63652(95/4) / BLDSC - British Li...

Total marketing Total quality and the marketing concept

Witcher, B.J
Durham Univ. (United Kingdom). Business School

January 1989

5.00Available from British Library Document Supply Centre- DSC:3630.934815(DUBS-OP--8905) / BLDSC - ...

Excellence, market orientation and service quality Are they related

Caruana, A.
Morris, M
Henley Management Coll., (United Kingdom)

January 1994

SIGLEAvailable from British Library Document Supply Centre- DSC:9350.837405(HMC-WP-HWP--9419) / BLDS...

The marketing of public library services for a profit

Jones-Evans, A.

January 1995

Available from British Library Document Supply Centre-DSC:DX194061 / BLDSC - British Library Documen...

Severn Trent Water, Birmingham (United Kingdom)

January 1992

SIGLEAvailable from British Library Document Supply Centre- DSC:7168.1333(1992) / BLDSC - British Li...

Valuing quality

Blow, L.
Crawford, I.
Institute for Fiscal Studies, London (United Kingdom)

January 1999

SIGLEAvailable from British Library Document Supply Centre-DSC:4363.343505(99/21) / BLDSC - British ...

Quality management and production

George, D.A
Edinburgh Univ. (United Kingdom). Dept. of Economics

January 1994

SIGLEAvailable from British Library Document Supply Centre- DSC:3597.972(EU-ED-DPS--7/1994) / BLDSC ...