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Some important aspects of a quality service

Publication date

January 1992

Abstract

SIGLEAvailable from British Library Document Supply Centre- DSC:q93/19730 / BLDSC - British Library Document Supply CentreGBUnited Kingdo

Extracted data

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SIGLEAvailable from British Library Document Supply Centre- DSC:q93/22130 / BLDSC - British Library ...

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SIGLEAvailable from British Library Document Supply Centre- DSC:q93/18417 / BLDSC - British Library ...

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SIGLEAvailable from British Library Document Supply Centre-DSC:DX190321 / BLDSC - British Library Do...

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SIGLEAvailable from British Library Document Supply Centre- DSC:q90/17722(Quality) / BLDSC - British...

Service quality of industrial information services

Philip, G.
Hazlett, S.
British Library, London (United Kingdom). Research and Innovation Centre

January 1996

SIGLEAvailable from British Library Document Supply Centre-DSC:2327.6831(32) / BLDSC - British Libra...

Severn Trent Water, Birmingham (United Kingdom)

January 1992

SIGLEAvailable from British Library Document Supply Centre- DSC:7168.1333(1992) / BLDSC - British Li...

Evaluating service quality

Evans, G.
Felce, D.
Hobbs, S
Standing Conference of Voluntary Organisations for People with a Mental Handicap in Wales, Cardiff (United Kingdom)

January 1991

SIGLEAvailable from British Library Document Supply Centre- DSC:q94/01780 / BLDSC - British Library ...

An examination of the application of quality in services

Murphy, J.A.

January 1995

SIGLEAvailable from British Library Document Supply Centre-DSC:DXN018243 / BLDSC - British Library D...

Quality initiatives in British library and information services

Porter, L
British Library, London (United Kingdom). Research and Development Dept

January 1993

SIGLEAvailable from British Library Document Supply Centre- DSC:2113.56F(BLRD-R--6105) / BLDSC - Bri...

Some aspects of quality assurance, with particular reference to quality auditing

Al-Jawad, D.S

January 1987

SIGLEAvailable from British Library Document Supply Centre- DSC:D74991/87 / BLDSC - British Library ...

Criteria of quality

Burrows, A.
Green, D
Harvey, L.
Quality in Higher Education Project (QHE), Birmingham (United Kingdom)

January 1992

SIGLEAvailable from British Library Document Supply Centre- DSC:q93/22130 / BLDSC - British Library ...

Quality health services

Oevretveit, J
Brunel Inst. of Organisation and Social Studies, Uxbridge (United Kingdom)

January 1990

SIGLEAvailable from British Library Document Supply Centre- DSC:q91/16514(Quality) / BLDSC - British...

Quality of service in the regulated industries

Bowdery, J
Chartered Inst. of Public Finance and Accountancy (CIPFA), London (United Kingdom). Centre for the Study of Regulated Industries (CRI)

January 1994

SIGLEAvailable from British Library Document Supply Centre-DSC:7761.153(CIPFA-CRI-RR--2) / BLDSC - B...

Quality information file

Library Association, London (United Kingdom)

January 1993

SIGLEAvailable from British Library Document Supply Centre- DSC:q93/18417 / BLDSC - British Library ...

Developing service quality and auditing in health services

Bell, L.

January 1999

SIGLEAvailable from British Library Document Supply Centre-DSC:DXN032068 / BLDSC - British Library D...

Service quality management for the charitable service

Gilmore, A.
Carson, D.
Stephens, L.
Ulster Univ. (United Kingdom). Faculty of Business and Management

January 1995

SIGLEAvailable from British Library Document Supply Centre-DSC:5381.63652(95/4) / BLDSC - British Li...

Internal service quality and its impact on external service quality

Brooks, R.F

January 1995

SIGLEAvailable from British Library Document Supply Centre- DSC:DX186566 / BLDSC - British Library D...

Quality in marketing in a services context

Gilmore, A

January 1995

SIGLEAvailable from British Library Document Supply Centre-DSC:DX190321 / BLDSC - British Library Do...

Rendel Landscape, Bristol (United Kingdom)

SIGLEAvailable from British Library Document Supply Centre- DSC:q90/17722(Quality) / BLDSC - British...

Service quality of industrial information services

Philip, G.
Hazlett, S.
British Library, London (United Kingdom). Research and Innovation Centre

January 1996

SIGLEAvailable from British Library Document Supply Centre-DSC:2327.6831(32) / BLDSC - British Libra...