Quality assurance and customer care

Service quality in home care?

Department of Health, London (United Kingdom). Social Services Inspectorate

January 1990

Report of a seminar, held London (GB) 6 Mar 1990Available from British Library Document Supply Centr...

Local governance and quality

Local Authority Associations, London (United Kingdom). Quality Group

January 1995

Papers from a seminar, Mar 1995Available from British Library Document Supply Centre- DSC:95/24507 /...

International conference proceedings Maintenance - reliability - quality

McNulty, G
Sheffield Hallam Univ. (United Kingdom)

January 1995

Proceedings of a conference held Cambridge (GB), 6-7 Apr 1995Available from British Library Document...

Quality management and benchmarking for library and information services

Evans, M.
Capital Planning Information Ltd., Bruton (United Kingdom)

January 1995

Proceedings of a seminar held in Stamford, Lincolnshire, 7 Jun 1995Available from British Library Do...

Customer care in information services

Trott, F
Library Association, London (United Kingdom). Information Services Group

January 1992

Proceedings of a seminar held Ipswich, 6 Nov 1991Available from British Library Document Supply Cent...

Social services and quality assurance

Social Information Systems Ltd., Manchester (United Kingdom)

January 1990

8.50; papers from a seminar held Aug 1990SIGLEAvailable from British Library Document Supply Centre-...

Business information and library services

Sugg, A.
Capital Planning Information Ltd., Bruton (United Kingdom)

January 1998

Proceedings of a seminar held at Stamford (GB), 4 Nov 1997SIGLEAvailable from British Library Docume...

One stop shops for business information

Rowlands, J
Capital Planning Information Ltd., Stamford (United Kingdom)

January 1994

Proceedings of a seminar held Stamford (Great Britain), 29 Jun 1994SIGLEAvailable from British Libra...

Customer service strategies for libraries

Wilding, J.
Capital Planning Information Ltd., Bruton (United Kingdom)

January 1996

Proceedings of a seminar held at Stamford (GB), 31 Oct 1996Available from British Library Document S...

The `business' of school library services

Ashcroft, M
Capital Planning Information Ltd., Stamford (United Kingdom)

January 1993

Proceedings of a seminar held Stamford (GB), 17 Mar 1993Available from British Library Document Supp...

Promoting reading Libraries and literature

Rowlands, J.
Capital Planning Information Ltd., Bruton (United Kingdom)

January 1994

Proceedings of a seminar held Stamford (GB), 10 Nov 1994SIGLEAvailable from British Library Document...

Competitive tendering and libraries

Ashcroft, M
Capital Planning Information Ltd., Stamford (United Kingdom)

January 1992

Proceedings of seminars held Stamford (GB), 25-26 Nov 1992Available from British Library Document Su...

Purchasing and providing library and information services for health

Ashcroft, M
Capital Planning Information Ltd., Stamford (United Kingdom)

January 1994

Proceedings of a seminar held Stamford (GB), 26 Nov 1993Available from British Library Document Supp...

Proceedings of a seminar on commercial confidentiality

Scott, R.
Campaign for Freedom of Information, London (United Kingdom)

January 1994

Proceedings of a seminar held London (GB) 18 Oct 1994SIGLEAvailable from British Library Document Su...

Quality assurance in education conference, 23rd-25th November 1994 Manchester Conference Centre, UMIST

SP Conferences, Gravesend (United Kingdom)

January 1995

Organised by SP Conferences in association with MCB University PressSIGLEAvailable from British Libr...

Service quality in home care?

Department of Health, London (United Kingdom). Social Services Inspectorate

January 1990

Report of a seminar, held London (GB) 6 Mar 1990Available from British Library Document Supply Centr...

Local governance and quality

Local Authority Associations, London (United Kingdom). Quality Group

January 1995

Papers from a seminar, Mar 1995Available from British Library Document Supply Centre- DSC:95/24507 /...

International conference proceedings Maintenance - reliability - quality

McNulty, G
Sheffield Hallam Univ. (United Kingdom)

January 1995

Proceedings of a conference held Cambridge (GB), 6-7 Apr 1995Available from British Library Document...

Quality management and benchmarking for library and information services

Evans, M.
Capital Planning Information Ltd., Bruton (United Kingdom)

January 1995

Proceedings of a seminar held in Stamford, Lincolnshire, 7 Jun 1995Available from British Library Do...

Customer care in information services

Trott, F
Library Association, London (United Kingdom). Information Services Group

January 1992

Proceedings of a seminar held Ipswich, 6 Nov 1991Available from British Library Document Supply Cent...

Social services and quality assurance

Social Information Systems Ltd., Manchester (United Kingdom)

January 1990

8.50; papers from a seminar held Aug 1990SIGLEAvailable from British Library Document Supply Centre-...

Business information and library services

Sugg, A.
Capital Planning Information Ltd., Bruton (United Kingdom)

January 1998

Proceedings of a seminar held at Stamford (GB), 4 Nov 1997SIGLEAvailable from British Library Docume...

One stop shops for business information

Rowlands, J
Capital Planning Information Ltd., Stamford (United Kingdom)

January 1994

Proceedings of a seminar held Stamford (Great Britain), 29 Jun 1994SIGLEAvailable from British Libra...

Customer service strategies for libraries

Wilding, J.
Capital Planning Information Ltd., Bruton (United Kingdom)

January 1996

Proceedings of a seminar held at Stamford (GB), 31 Oct 1996Available from British Library Document S...

The `business' of school library services

Ashcroft, M
Capital Planning Information Ltd., Stamford (United Kingdom)

January 1993

Proceedings of a seminar held Stamford (GB), 17 Mar 1993Available from British Library Document Supp...

Promoting reading Libraries and literature

Rowlands, J.
Capital Planning Information Ltd., Bruton (United Kingdom)

January 1994

Proceedings of a seminar held Stamford (GB), 10 Nov 1994SIGLEAvailable from British Library Document...

Competitive tendering and libraries

Ashcroft, M
Capital Planning Information Ltd., Stamford (United Kingdom)

January 1992

Proceedings of seminars held Stamford (GB), 25-26 Nov 1992Available from British Library Document Su...

Purchasing and providing library and information services for health

Ashcroft, M
Capital Planning Information Ltd., Stamford (United Kingdom)

January 1994

Proceedings of a seminar held Stamford (GB), 26 Nov 1993Available from British Library Document Supp...

Proceedings of a seminar on commercial confidentiality

Scott, R.
Campaign for Freedom of Information, London (United Kingdom)

January 1994

Proceedings of a seminar held London (GB) 18 Oct 1994SIGLEAvailable from British Library Document Su...

Quality assurance in education conference, 23rd-25th November 1994 Manchester Conference Centre, UMIST

SP Conferences, Gravesend (United Kingdom)

January 1995

Organised by SP Conferences in association with MCB University PressSIGLEAvailable from British Libr...

Service quality in home care?

Department of Health, London (United Kingdom). Social Services Inspectorate

January 1990

Report of a seminar, held London (GB) 6 Mar 1990Available from British Library Document Supply Centr...

Local governance and quality

Local Authority Associations, London (United Kingdom). Quality Group

January 1995

Papers from a seminar, Mar 1995Available from British Library Document Supply Centre- DSC:95/24507 /...

International conference proceedings Maintenance - reliability - quality

McNulty, G
Sheffield Hallam Univ. (United Kingdom)

January 1995

Proceedings of a conference held Cambridge (GB), 6-7 Apr 1995Available from British Library Document...

Quality assurance and customer care

Abstract

Extracted data

Quality assurance and customer care

Abstract

Extracted data

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