Dealing with complaints | ORKG Ask

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Devising a complaints system

Commission for Local Administration in England, London (United Kingdom)

January 1992

SIGLEAvailable from British Library Document Supply Centre- DSC:4224.8446(1) / BLDSC - British Libra...

Complaints handling in the public sector

Citizen's Charter Complaints Task Force, London (United Kingdom)
Market and Opinion Research International Ltd., London (United Kingdom)

January 1995

SIGLEAvailable from British Library Document Supply Centre- DSC:OP-95/C / BLDSC - British Library Do...

Consumer complaints

Financial Services Authority (United Kingdom)

January 1997

SIGLEAvailable from British Library Document Supply Centre-DSC:3423.77522(4) / BLDSC - British Libra...