Keeping the customer satisfied Customer research on the Housing Repair Service in West Lothian District Council

Can you improve your repairs service?

McLean, S.
National Federation of Housing Associations, London (United Kingdom)

January 1992

SIGLEAvailable from British Library Document Supply Centre-DSC:m01/39588 / BLDSC - British Library D...

Condition based maintenance for building services

Building Services Research and Information Association (BSRIA), Bracknell (United Kingdom)

January 1995

SIGLEAvailable from British Library Document Supply Centre- DSC:2354.354(BSRIA-TN--1/95) / BLDSC - B...

Private sector housing repair grants in Scotland A summary of research evidence

Leather, P.
Revell, K.
Scottish Homes, Edinburgh (United Kingdom)

January 2000

SIGLEAvailable from British Library Document Supply Centre-DSC:7769.65665(no 2) / BLDSC - British Li...

Housing repairs and maintenance Learning from inspection

Audit Commission, London (United Kingdom)

January 2002

SIGLEAvailable from British Library Document Supply Centre-DSC:m02/14406 / BLDSC - British Library D...

Housing renewal

Great Britain. Office of the Deputy Prime Minister (United Kingdom)
Stationery Office (Great Britain) (United Kingdom)

January 2003

SIGLEAvailable from British Library Document Supply Centre- DSC:6235. 23975(05/2003) / BLDSC - Briti...

Housing repairs The search for quality

Association of Metropolitan Authorities, London (United Kingdom)

January 1991

12.50Available from British Library Document Supply Centre- DSC:OP/LG-6840 / BLDSC - British Library...

Housing and neighbourhood renewal

Great Britain. Neighbourhood Renewal Unit (United Kingdom)

January 2003

SIGLEAvailable from British Library Document Supply Centre- DSC:3864. 394(14) / BLDSC - British Libr...

Encouraging housing maintenance in the private sector

Leather, P
Bristol Univ. (United Kingdom). School for Advanced Urban Studies (SAUS)

January 1994

SIGLEAvailable from British Library Document Supply Centre- DSC:6220.65(BU-SAUS-OP--41) / BLDSC - Br...

Housing renewal guidance

National Assembly for Wales (United Kingdom)

January 2002

SIGLEAvailable from British Library Document Supply Centre-DSC:3243.280(20/02) / BLDSC - British Lib...

Home-ownners' response to a repair and maintenance service

Joseph Rowntree Foundation, York (United Kingdom)

January 1995

SIGLEAvailable from British Library Document Supply Centre- DSC:4335.1423(137) / BLDSC - British Lib...

Exploring customer satisfaction Customer satisfaction with Benefits Agency local offices

Elam, G.
Ritchie, J.
Department of Social Security, London (United Kingdom)

January 1997

SIGLEAvailable from British Library Document Supply Centre-DSC:7761.4773(63) / BLDSC - British Libra...

Consumer satisfaction with services

Wirtz, J

January 1991

SIGLEAvailable from British Library Document Supply Centre-DSC:DX189582 / BLDSC - British Library Do...

Building services Performance, diagnosis maintenance, repair and the avoidance of defects

Harrison, H.
Trotman, P.M.
Building Research Establishment, Watford (United Kingdom)

January 2000

SIGLEAvailable from British Library Document Supply Centre-DSC:2277.49036(404) / BLDSC - British Lib...

Encouraging home owners to repair and maintain their homes A review of initiatives

Department of the Environment, Transport and the Regions, London (United Kingdom)

January 1998

SIGLEAvailable from British Library Document Supply Centre-DSC:4335.14341(92) / BLDSC - British Libr...

Sustaining community regeneration

Dublin Inner City Partnership (Ireland)

January 1999

SIGLEAvailable from British Library Document Supply Centre-DSC:6906.225(1997/1998) / BLDSC - British...

Can you improve your repairs service?

McLean, S.
National Federation of Housing Associations, London (United Kingdom)

January 1992

SIGLEAvailable from British Library Document Supply Centre-DSC:m01/39588 / BLDSC - British Library D...

Condition based maintenance for building services

Building Services Research and Information Association (BSRIA), Bracknell (United Kingdom)

January 1995

SIGLEAvailable from British Library Document Supply Centre- DSC:2354.354(BSRIA-TN--1/95) / BLDSC - B...

Private sector housing repair grants in Scotland A summary of research evidence

Leather, P.
Revell, K.
Scottish Homes, Edinburgh (United Kingdom)

January 2000

SIGLEAvailable from British Library Document Supply Centre-DSC:7769.65665(no 2) / BLDSC - British Li...

Housing repairs and maintenance Learning from inspection

Audit Commission, London (United Kingdom)

January 2002

SIGLEAvailable from British Library Document Supply Centre-DSC:m02/14406 / BLDSC - British Library D...

Housing renewal

Great Britain. Office of the Deputy Prime Minister (United Kingdom)
Stationery Office (Great Britain) (United Kingdom)

January 2003

SIGLEAvailable from British Library Document Supply Centre- DSC:6235. 23975(05/2003) / BLDSC - Briti...

Housing repairs The search for quality

Association of Metropolitan Authorities, London (United Kingdom)

January 1991

12.50Available from British Library Document Supply Centre- DSC:OP/LG-6840 / BLDSC - British Library...

Housing and neighbourhood renewal

Great Britain. Neighbourhood Renewal Unit (United Kingdom)

January 2003

SIGLEAvailable from British Library Document Supply Centre- DSC:3864. 394(14) / BLDSC - British Libr...

Encouraging housing maintenance in the private sector

Leather, P
Bristol Univ. (United Kingdom). School for Advanced Urban Studies (SAUS)

January 1994

SIGLEAvailable from British Library Document Supply Centre- DSC:6220.65(BU-SAUS-OP--41) / BLDSC - Br...

Housing renewal guidance

National Assembly for Wales (United Kingdom)

January 2002

SIGLEAvailable from British Library Document Supply Centre-DSC:3243.280(20/02) / BLDSC - British Lib...

Home-ownners' response to a repair and maintenance service

Joseph Rowntree Foundation, York (United Kingdom)

January 1995

SIGLEAvailable from British Library Document Supply Centre- DSC:4335.1423(137) / BLDSC - British Lib...

Exploring customer satisfaction Customer satisfaction with Benefits Agency local offices

Elam, G.
Ritchie, J.
Department of Social Security, London (United Kingdom)

January 1997

SIGLEAvailable from British Library Document Supply Centre-DSC:7761.4773(63) / BLDSC - British Libra...

Consumer satisfaction with services

Wirtz, J

January 1991

SIGLEAvailable from British Library Document Supply Centre-DSC:DX189582 / BLDSC - British Library Do...

Building services Performance, diagnosis maintenance, repair and the avoidance of defects

Harrison, H.
Trotman, P.M.
Building Research Establishment, Watford (United Kingdom)

January 2000

SIGLEAvailable from British Library Document Supply Centre-DSC:2277.49036(404) / BLDSC - British Lib...

Encouraging home owners to repair and maintain their homes A review of initiatives

Department of the Environment, Transport and the Regions, London (United Kingdom)

January 1998

SIGLEAvailable from British Library Document Supply Centre-DSC:4335.14341(92) / BLDSC - British Libr...

Sustaining community regeneration

Dublin Inner City Partnership (Ireland)

January 1999

SIGLEAvailable from British Library Document Supply Centre-DSC:6906.225(1997/1998) / BLDSC - British...

Can you improve your repairs service?

McLean, S.
National Federation of Housing Associations, London (United Kingdom)

January 1992

SIGLEAvailable from British Library Document Supply Centre-DSC:m01/39588 / BLDSC - British Library D...

Condition based maintenance for building services

Building Services Research and Information Association (BSRIA), Bracknell (United Kingdom)

January 1995

SIGLEAvailable from British Library Document Supply Centre- DSC:2354.354(BSRIA-TN--1/95) / BLDSC - B...

Private sector housing repair grants in Scotland A summary of research evidence

Leather, P.
Revell, K.
Scottish Homes, Edinburgh (United Kingdom)

January 2000

SIGLEAvailable from British Library Document Supply Centre-DSC:7769.65665(no 2) / BLDSC - British Li...

Keeping the customer satisfied Customer research on the Housing Repair Service in West Lothian District Council

Abstract

Extracted data

Keeping the customer satisfied Customer research on the Housing Repair Service in West Lothian District Council

Abstract

Extracted data

Related items

Related items