User satisfaction performance indicators A pilot survey of the public

Consumer satisfaction with services

Wirtz, J

January 1991

SIGLEAvailable from British Library Document Supply Centre-DSC:DX189582 / BLDSC - British Library Do...

Performance indicators Theory and practice

Theodossin, E.
Thomson, C
Further Education Staff Coll., Bristol (United Kingdom)

January 1987

SIGLEAvailable from British Library Document Supply Centre- DSC:3661.958F(ED--291-326)(fiche) / BLDS...

Using Quality of Service surveys

Chatterton, M.R.
Langmead-Jones, P.
Radcliffe, J.
Home Office, London (United Kingdom). Police Research Group

January 1997

SIGLEAvailable from British Library Document Supply Centre-DSC:6543.261(23) / BLDSC - British Librar...

Our services - how did we do? User satisfaction performance indicators survey 2000

Cheshire County Council, Chester (United Kingdom). Research and Intelligence Unit

January 2001

SIGLEAvailable from British Library Document Supply Centre-DSC:9133.0495(2000) / BLDSC - British Lib...

Measuring user satisfaction A practical guide for academic libraries

West, C.
SCONUL, London (United Kingdom). Advisory Committee on Performance Indicators

January 2001

Available from British Library Document Supply Centre-DSC:m02/32397 / BLDSC - British Library Docume...

User satisfaction Standard survey forms for academic libraries

Standing Conference of National and University Libraries (SCONUL), London (United Kingdom)

January 1996

SIGLEAvailable from British Library Document Supply Centre-DSC:m00/48278 / BLDSC - British Library D...

User satisfaction survey 2001 Wave 1

Levesley, T.
Opinion Research Corporation International, London (United Kingdom)

January 2001

SIGLEAvailable from British Library Document Supply Centre-DSC:m01/22609 / BLDSC - British Library D...

Performance indicators

Local Government Management Board, London (United Kingdom)

January 1997

SIGLEAvailable from British Library Document Supply Centre-DSC:GPE/2035 / BLDSC - British Library Do...

University performance indicators

Johnes, J

January 1989

SIGLEAvailable from British Library Document Supply Centre- DSC:DX86308 / BLDSC - British Library Do...

Performance indicators for university libraries A practical guide

Standing Conference of National and University Libraries (SCONUL), London (United Kingdom). Advisory Committee on Performance Measures

January 1992

SIGLEAvailable from British Library Document Supply Centre- DSC:3608.8576(SCONUL-DOC--92/204) / BLDS...

Key to success Performance indicators for public libraries

Office of Arts and Libraries, London (United Kingdom)

January 1990

15.00Available from British Library Document Supply Centre- DSC:5198.9501R(OAL-LIS--18) / BLDSC - Br...

Performance assessment in public libraries

Meadows, A
Library Association (Lao People's Democratic Republic), Saint Albans (United Kingdom). Branch and Mobile Libraries Group

January 1990

1.50Available from British Library Document Supply Centre- DSC:6212.7(LA-BMLG-OP--15) / BLDSC - Brit...

Performance indicators A guide

Local Government Information Unit (LGIU), London (United Kingdom)

January 1994

SIGLEAvailable from British Library Document Supply Centre- DSC:95/16654 / BLDSC - British Library D...

Consultation on performance indicators

Higher Education Funding Council for England (HEFCE), Bristol (United Kingdom)

January 2000

SIGLEAvailable from British Library Document Supply Centre-DSC:4307.37965(00/18) / BLDSC - British L...

Service quality as a measure of IT effectiveness

Rands, T.
Cumberbatch, D
Templeton Coll., Oxford (United Kingdom). Oxford Inst. of Information Management

January 1993

SIGLEAvailable from British Library Document Supply Centre- DSC:6321.00579(OIIM-RDP--93/2) / BLDSC -...

Consumer satisfaction with services

Wirtz, J

January 1991

SIGLEAvailable from British Library Document Supply Centre-DSC:DX189582 / BLDSC - British Library Do...

Performance indicators Theory and practice

Theodossin, E.
Thomson, C
Further Education Staff Coll., Bristol (United Kingdom)

January 1987

SIGLEAvailable from British Library Document Supply Centre- DSC:3661.958F(ED--291-326)(fiche) / BLDS...

Using Quality of Service surveys

Chatterton, M.R.
Langmead-Jones, P.
Radcliffe, J.
Home Office, London (United Kingdom). Police Research Group

January 1997

SIGLEAvailable from British Library Document Supply Centre-DSC:6543.261(23) / BLDSC - British Librar...

Our services - how did we do? User satisfaction performance indicators survey 2000

Cheshire County Council, Chester (United Kingdom). Research and Intelligence Unit

January 2001

SIGLEAvailable from British Library Document Supply Centre-DSC:9133.0495(2000) / BLDSC - British Lib...

Measuring user satisfaction A practical guide for academic libraries

West, C.
SCONUL, London (United Kingdom). Advisory Committee on Performance Indicators

January 2001

Available from British Library Document Supply Centre-DSC:m02/32397 / BLDSC - British Library Docume...

User satisfaction Standard survey forms for academic libraries

Standing Conference of National and University Libraries (SCONUL), London (United Kingdom)

January 1996

SIGLEAvailable from British Library Document Supply Centre-DSC:m00/48278 / BLDSC - British Library D...

User satisfaction survey 2001 Wave 1

Levesley, T.
Opinion Research Corporation International, London (United Kingdom)

January 2001

SIGLEAvailable from British Library Document Supply Centre-DSC:m01/22609 / BLDSC - British Library D...

Performance indicators

Local Government Management Board, London (United Kingdom)

January 1997

SIGLEAvailable from British Library Document Supply Centre-DSC:GPE/2035 / BLDSC - British Library Do...

University performance indicators

Johnes, J

January 1989

SIGLEAvailable from British Library Document Supply Centre- DSC:DX86308 / BLDSC - British Library Do...

Performance indicators for university libraries A practical guide

Standing Conference of National and University Libraries (SCONUL), London (United Kingdom). Advisory Committee on Performance Measures

January 1992

SIGLEAvailable from British Library Document Supply Centre- DSC:3608.8576(SCONUL-DOC--92/204) / BLDS...

Key to success Performance indicators for public libraries

Office of Arts and Libraries, London (United Kingdom)

January 1990

15.00Available from British Library Document Supply Centre- DSC:5198.9501R(OAL-LIS--18) / BLDSC - Br...

Performance assessment in public libraries

Meadows, A
Library Association (Lao People's Democratic Republic), Saint Albans (United Kingdom). Branch and Mobile Libraries Group

January 1990

1.50Available from British Library Document Supply Centre- DSC:6212.7(LA-BMLG-OP--15) / BLDSC - Brit...

Performance indicators A guide

Local Government Information Unit (LGIU), London (United Kingdom)

January 1994

SIGLEAvailable from British Library Document Supply Centre- DSC:95/16654 / BLDSC - British Library D...

Consultation on performance indicators

Higher Education Funding Council for England (HEFCE), Bristol (United Kingdom)

January 2000

SIGLEAvailable from British Library Document Supply Centre-DSC:4307.37965(00/18) / BLDSC - British L...

Service quality as a measure of IT effectiveness

Rands, T.
Cumberbatch, D
Templeton Coll., Oxford (United Kingdom). Oxford Inst. of Information Management

January 1993

SIGLEAvailable from British Library Document Supply Centre- DSC:6321.00579(OIIM-RDP--93/2) / BLDSC -...

Consumer satisfaction with services

Wirtz, J

January 1991

SIGLEAvailable from British Library Document Supply Centre-DSC:DX189582 / BLDSC - British Library Do...

Performance indicators Theory and practice

Theodossin, E.
Thomson, C
Further Education Staff Coll., Bristol (United Kingdom)

January 1987

SIGLEAvailable from British Library Document Supply Centre- DSC:3661.958F(ED--291-326)(fiche) / BLDS...

Using Quality of Service surveys

Chatterton, M.R.
Langmead-Jones, P.
Radcliffe, J.
Home Office, London (United Kingdom). Police Research Group

January 1997

SIGLEAvailable from British Library Document Supply Centre-DSC:6543.261(23) / BLDSC - British Librar...

User satisfaction performance indicators A pilot survey of the public

Abstract

Extracted data

User satisfaction performance indicators A pilot survey of the public

Abstract

Extracted data

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