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Telephone technology Guidelines for helplines

Telephone Helplines Group (United Kingdom)

Publication date

January 1997

Abstract

SIGLEAvailable from British Library Document Supply Centre-DSC:97/12461 / BLDSC - British Library Document Supply CentreGBUnited Kingdo

Extracted data

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SIGLEAvailable from British Library Document Supply Centre-DSC:97/16432 / BLDSC - British Library Do...

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National Computing Centre Ltd. (NCC), Manchester (United Kingdom)

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SIGLEAvailable from British Library Document Supply Centre- DSC:GPB-7923 / BLDSC - British Library D...

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SIGLEAvailable from British Library Document Supply Centre-DSC:5815.3675(124) / BLDSC - British Libr...

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Podro, S.
Huws, U.
Institute for Employment Studies, Brighton (United Kingdom)

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SIGLEAvailable from British Library Document Supply Centre-DSC:7520.300(329) / BLDSC - British Libra...

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Department of Health, London (United Kingdom)
Welsh Office, Cardiff (United Kingdom)

January 1989

7.50Available from British Library Document Supply Centre- DSC:3559.9236(DH-DBS--48) / BLDSC - Briti...

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Duffy, R.
FT Media & Telecoms, London (United Kingdom)

January 1997

SIGLEAvailable from British Library Document Supply Centre-DSC:V98/00503 / BLDSC - British Library D...

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ICC Business Publications Ltd., Hampton (United Kingdom)

January 1996

SIGLEAvailable from British Library Document Supply Centre-DSC:8781.0678(17) / BLDSC - British Libra...

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Department of the Environment, Transport and the Regions, London (United Kingdom)

January 1999

SIGLEAvailable from British Library Document Supply Centre-DSC:3791.1525(04/99) / BLDSC - British Li...

Upmarket telephones and downmarket teleconferencing

Wharton Publishing Ltd., London (United Kingdom)

January 1992

Available from British Library Document Supply Centre- DSC:9309.5555(170) / BLDSC - British Library ...

Small business telephone systems

Hutchinson, B

January 1978

SIGLEAvailable from British Library Document Supply Centre- DSC:DX78053 / BLDSC - British Library Do...

Incomes Data Services Ltd., London (United Kingdom)

January 1996

SIGLEAvailable from British Library Document Supply Centre-DSC:4362.6165(616) / BLDSC - British Libr...

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Learning and Teaching Scotland, Dundee (United Kingdom)
Scottish Executive, Edinburgh (United Kingdom)

January 2000

SIGLEAvailable from British Library Document Supply Centre-DSC:m00/48298 / BLDSC - British Library D...

Meeting customer needs for accurate telephone bills

Office of Telecommunications (Oftel), London (United Kingdom)

January 1998

SIGLEAvailable from British Library Document Supply Centre-DSC:GPE/3212 / BLDSC - British Library Do...

Help desk systems

Herman, G
National Computing Centre Ltd., Manchester (United Kingdom)

January 1993

SIGLEAvailable from British Library Document Supply Centre- DSC:4230.029606(181) / BLDSC - British L...

Enabling future computer applications using GSM phones

Proudler, G.J
Hewlett-Packard Laboratories, Bristol (United Kingdom)

January 1995

SIGLEAvailable from British Library Document Supply Centre- DSC:4335.26205(HPL--95-42) / BLDSC - Bri...