Measuring tourist satisfaction with Orlando, Florida: A comparison of conceptual models and first-timer and repeater segments' behaviour

Tourist satisfaction represents the 'outcome' from the destination experience. It also represents a significant 'input' into the future decision-making of both tourists, in terms of repeat visitation and recommendation, and management, for example in terms of resource allocation. However, the measurement of tourist satisfaction at destination level needs further consideration, particularly in terms of the contribution of destination attributes.EThOS - Electronic Theses Online ServiceGBUnited Kingdo