Smart tourism: a bibliometric analysis of scientific publications from the Scopus and Web of Science databases

This research aimed to identify the most developed themes in the field of Smart Tourism (ST). To this end, a search was carried out in Scopus and Web of Sci-ence (WoS) databases on March 3, 2020. The search was based on the terms “In-telligent”, “Tourism” and “Smart”. In Scopus database, 128 publications were counted and in WoS database 73 publications were found, of which 32 were du-plicated in the Scopus database. A bibliometric analysis based on 169 publica-tions was developed using the VOSviewer software and the term co-occurrence technique. Three thematic areas (clusters) were identified that are related to each other. The first cluster links the concept of ST with the concept of Smart City and the use of the internet in the tourism sector. The second cluster focuses on studies that measure satisfaction and determine the preferences of the tourist and/or visi-tor. The third cluster, relates the concept of ST with the use of more advanced communication technologies available for tourists and/or visitors, which are easy to use and provide greater convenience to the user.