Identification collapse - contingency in Identity Management

Identity management (IdM) facilitates identification, authentication and authorization inmost digital processes that involve humans. Digital services as well as work processes, customerrelationship management, telecommunications and payment systems rely on forms of IdM. IdMis a business-critical infrastructure. Organizations rely on one specific IdM technology chosen tofit a certain context. Registration, credential issuance and deployment of digital identities are thenbound to the chosen technology. What happens if that technology is disrupted? This article discussesconsequences and mitigation strategies for identification collapse based on case studies and literaturesearch. The result is a surprising shortage of available documented mitigation and recovery strategiesfor identification collapse