Add to ORKGThis article examines the design characteristics of ready-reference and e-mail reference pages on the Web sites of 110 academic libraries in the Association of Research Libraries (ARL). Ninety-two of these libraries had both ready-reference and e-mail reference sections on their Web sites at the time of the survey. Characteristics examined for each site included the wording of page titles and links, numbers of steps from the library\u27s home page to the service pages, organization schemes, timeliness of resources or responses, and additional means of communication available between patron and librarian
Communication between reference librarians is vital for the provision of enhanced reference services...
Communication between reference librarians is vital for the provision of enhanced reference services...
Abstract This paper will examine the changing work responsibilities and required skills of academic ...
How does the staff of an academic library plan the introduction of online searching for ready refer...
E-mail reference connects patrons with reference service providers who can find answers for them. Ho...
The traditional work of reference librarians has been greatly impacted by access to electronic publi...
The traditional work of reference librarians has been greatly impacted by access to electronic publi...
This exploratory study looks at the organization and content of academic library web sites to see ho...
This exploratory study looks at the organization and content of academic library web sites to see ho...
How does the staff of an academic library plan the introduction of online searching for ready refer...
Throughout the 1990s, the reference departments of academic libraries have seen a rapid evolution fr...
Throughout the 1990s, the reference departments of academic libraries have seen a rapid evolution fr...
The Internet has significantly changed the ways in which information is provided, particularly in li...
Article describes issues, resources, and technologies on the Web that impacts reference and user ser...
Communication between reference librarians is vital for the provision of enhanced reference services...
Communication between reference librarians is vital for the provision of enhanced reference services...
Communication between reference librarians is vital for the provision of enhanced reference services...
Abstract This paper will examine the changing work responsibilities and required skills of academic ...
How does the staff of an academic library plan the introduction of online searching for ready refer...
E-mail reference connects patrons with reference service providers who can find answers for them. Ho...
The traditional work of reference librarians has been greatly impacted by access to electronic publi...
The traditional work of reference librarians has been greatly impacted by access to electronic publi...
This exploratory study looks at the organization and content of academic library web sites to see ho...
This exploratory study looks at the organization and content of academic library web sites to see ho...
How does the staff of an academic library plan the introduction of online searching for ready refer...
Throughout the 1990s, the reference departments of academic libraries have seen a rapid evolution fr...
Throughout the 1990s, the reference departments of academic libraries have seen a rapid evolution fr...
The Internet has significantly changed the ways in which information is provided, particularly in li...
Article describes issues, resources, and technologies on the Web that impacts reference and user ser...
Communication between reference librarians is vital for the provision of enhanced reference services...
Communication between reference librarians is vital for the provision of enhanced reference services...
Communication between reference librarians is vital for the provision of enhanced reference services...
Abstract This paper will examine the changing work responsibilities and required skills of academic ...