Influencing of the working environment and conflict management

Thesis is focused on management of conflicts which could arise work environment. Theoretical part of thesis is centered around social and psychological apects of work interactions, its significance and influence on work performance, sums up undesirable phenomena at workspace. Last chapter is about conflicts and their solutions. The empirical part of the thesis focuses on the current climate in the selected organization. It investigates how the selected organization has so far solved the social behavior of its employees in the workplace. Above all, it focuses on conflicts and their influence on the working relationships that prevail in the chosen company, using of quantitative survey (semi-structured interviews and questionnaires). From the analysis of the obtained results, will be proposed an educational seminar as a feedback for the organization