Normative Influences in Donation Decisions

The author examines the role of social and personal moral norms within a charitable giving decision process. Social and moral norms are posited both to directly and indirectly influence charitable-giving decisions. The study confirms the presence of idealistic and egotistic dimensions of moral norms within a charitable request environment. Post-charitable contribution guilt was also found to be present in both donors and nondonors for markedly irregular charitable-giving encounters, with nondonors experiencing significantly higher guilt. The study explores the theoretical and practical implications of these findings for nonprofit marketers