In this article the findings of a survey of entrepreneurs’ viewpoint are collected. It is carried out with an aim of clarifying the importance of financial and non-financial indicators in evaluating the performance of a company as well as the factors that influence the impartiality of financial and non-financial indicators and the factors that interfere with financial and non-financial analysis of a company. The topicality of this research is based on the reason that many authors have carried out research into the systems of financial and non-financial indicators. However, the arising issues are connected with the practical application because of the lack of unified approach to identifying, classifying, measuring and evaluating indicators o...