The development of the internet and the implementation of technology that makes it easier for users to increasingly influence the business sector. Business people are starting to take advantage of the internet and technology to run their business or so-called E-Commerce. Denia Donuts Shop is an online shop that sells donuts in South Sumatera. The problems that occur, even though this store has marketed its products online, shop owners still use social media only in the process of transactions with consumers. This becomes very difficult when consumers want to make a purchase, consumers must send messages according to the format determined by the shop's owner, this method is made very difficult for consumers every time they make a purchase. O...