Against a background of growing consumerism, satisfying patients has become a key task for all healthcare providers. This paper reviews current conceptual models of consumer satisfaction, including the one most dominant in the marketing literature - disconfirmation theory. © British Dental Journal 1999.link_to_subscribed_fulltex
The concept of patient satisfaction has a long history of controversy and debate. Yet it remains a t...
Customer satisfaction is an enticing field for research and study. In today's marketing, customer sa...
Patient satisfaction is a topic that is important both to medical (health) care providers, the patie...
Against a background of growing consumerism, satisfying patients has become a key task for all healt...
This paper examines the way patient satisfaction is perceived in the dental literature. The majority...
Health professionals, such as medical and dental clinicians, have scant understanding of patients’ e...
Over the past 10 yr consumer satisfaction has gained widespread recognition as a measure of quality ...
This paper examines the way patient satisfaction is perceived in the dental literature. The majority...
Patient satisfaction has become an established indicator of the quality of health care yet, despite ...
This, the final paper in this three-part series, looks at how patients evaluate the dental care they...
This research involves examining the antecedents of patient satisfaction in dental healthcare while ...
In a move towards a more informed understanding of the concept of satisfaction, this paper aims to e...
Studies of patient satisfaction are regarded by many as the most important way to obtain patients′ v...
Abstract86th FDI Annual World Dental Congress, Barcelona, Spain, 8-12 October 1998. In International...
In a move towards a more informed understanding of the concept of satisfaction, this paper aims to e...
The concept of patient satisfaction has a long history of controversy and debate. Yet it remains a t...
Customer satisfaction is an enticing field for research and study. In today's marketing, customer sa...
Patient satisfaction is a topic that is important both to medical (health) care providers, the patie...
Against a background of growing consumerism, satisfying patients has become a key task for all healt...
This paper examines the way patient satisfaction is perceived in the dental literature. The majority...
Health professionals, such as medical and dental clinicians, have scant understanding of patients’ e...
Over the past 10 yr consumer satisfaction has gained widespread recognition as a measure of quality ...
This paper examines the way patient satisfaction is perceived in the dental literature. The majority...
Patient satisfaction has become an established indicator of the quality of health care yet, despite ...
This, the final paper in this three-part series, looks at how patients evaluate the dental care they...
This research involves examining the antecedents of patient satisfaction in dental healthcare while ...
In a move towards a more informed understanding of the concept of satisfaction, this paper aims to e...
Studies of patient satisfaction are regarded by many as the most important way to obtain patients′ v...
Abstract86th FDI Annual World Dental Congress, Barcelona, Spain, 8-12 October 1998. In International...
In a move towards a more informed understanding of the concept of satisfaction, this paper aims to e...
The concept of patient satisfaction has a long history of controversy and debate. Yet it remains a t...
Customer satisfaction is an enticing field for research and study. In today's marketing, customer sa...
Patient satisfaction is a topic that is important both to medical (health) care providers, the patie...
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