A study of enhanced and interactive online communication service : focusing on e-mail interface

Application of online communication services such as e-mails, e-cards and instant messaging are very useful tools as nonverbal communication for online users. Computer technology has been developing powerful engine tools to be able to convey messages using various methods. Although e-card and instant messenger in online communication services have developed significantly in both visual and functional approaches, it was discovered that e-mail hasn\u27t improved much even though the number of users has significantly increased compared to other services. The purpose of this study is to improve e-mail service both visually and interactively. This research is specifically focused on proposing a new environment for an e-mail program. Incoming and outgoing shows a great interaction between sending and receiving messages based on organized interface and functions. Outgoing is significantly improved and more useful for creating various types of messages. For instance, the user can create messages in terms of different interface environments depending on the formal or informal types of messages. Moreover, the user can classify e-mail into different categories such as personal, business and short memos. There is another consideration with creating kinetic messages in order to make them more personal and unique based on e-card service. In addition, the user can express messages by using kinetic typography based on different typefaces, colors, sounds, and motions. These elements are basic and simple categories in order to be able to create dynamic text messages. The prototype design shows different application tools for online users allowing them to create messages with multiple options. Thus, this research will address potential online communication services in the future