APPLYING DATA ENVELOPMENT ANALYSIS TO EVALUATE THE INNOVATION PERFORMANCE OF PROJECT TEAMS

碩士論文[[abstract]]隨著知識經濟時代的到來，資訊科技的快速發展與全球性的高度競爭，促使各項創新工作變得愈趨複雜，惟有透過「專案團隊」之正當運作，方能發揮潛在功能，改善專案品質。再者，組織中專案團隊之創新績效評估也是探討的重點之一。因為創新的績效攸關組織的競爭力，唯有不斷的創新才能確保組織的永續生存，因此選取適切的衡量指標來評估專案執行創新後的創新績效，在創新管理上確實有其必要性。 基於上述理由，本研究主要目的為選取一個適合衡量科技專案團隊創新績效之方法，並建構科技專案團隊創新績效之衡量指標，再根據各種專案評估模式的文獻探討，選取適合的投入與產出項目。最後，針對研究結果給予實務上進行專案創新之團隊提出具體建議。 本研究以經濟部技術處業界開發產業技術計畫之專案團隊作為研究對象，以資料包絡分析法作為研究方法，利用效率分析、差額變數分析、規模報酬分析以及敏感度分析，來評估出相對有效率和相對無效率的執行單位，並建議無效率單位之改進方向。而本研究結果可提供受測單位以及計畫管理當局作為執行情形成效之判定及控制之參考，亦提供給後續研究者作為未來研究改進之方向。[[abstract]]In an era of knowledge-based economy, as the development of information technology and global competition, all kinds of innovative works become more complex. Normal operation of the project teams is the only way to improve the quality of the projects. Furthermore, it is important to evaluate the innovation performance of project teams. Because the innovation performance is related to the competition of the project teams. Thus, it’s important to discuss of innovation performance. Based on above reasons, the purpose of the study is firstly to select a method to evaluate the innovation performance of project teams. Secondly, to select the suitable input/output targets. Finally, according to the findings of the research, the study will provide suggestion for the Decision Making Units, administrators, and further researcher. The study is trying to research the object of Industrial Technology Development Program of Ministry of Economic Affairs. The research methodology applied to this study includes: efficiency analysis, slack analysis, scale analysis and sensitivity analysis. Using those methods can analyze the extent for which non-efficiency unit. Finally, the findings of the research can provide the better suggestion for the Decision Making Units, administrators and further researcher