A/HRC/28/69 3 I. Introduction 1. The violence in the Syrian Arab Republic evolved from unrest in March 2011 into internal disturbances and the emergence of a non-international armed conflict in February 2012. The conduct of an ever-increasing number of actors is characterized by a complete lack of adherence to the norms of international law. 2. Since the outset, civilians have borne the brunt of the suffering inflicted by the warring parties. Hundreds of thousands of Syrians have been killed. Half of the country’s population have fled their homes, becoming refugees or internally displaced persons. The current needs outstrip the existing humanitarian response. Many people are hard to reach, making basic and essential protection efforts virtu...