In quantum gravity and field theory, large gauge transformations lead to novel degrees of freedom living at the boundary. In the presence of a black hole they are called ‘soft hair’, and it has been suggested that they go some way towards answering the black hole information problem. More generally, they are known as ‘edge modes’, and play a key role in the structure of the quantum state. Another approach to black hole information involves entanglement, and a key theme of this thesis is to explore aspects of the relationship between edge modes and entanglement. We first establish a thermodynamical interpretation of soft hair by deriving generalisations of the laws of black hole mechanics. These laws lead to a natural definition of an entrop...