Mobile technology use landscape: convergence of the organisation and personal context

The media hype surrounding mobile devices promises ubiquity and pervasive computing. This paper reports on an explorative study of individual mobile workers experiences with the use of mobile devices in the context of mobile computing within an organisation. Two overlapping contexts for the use of mobile technology can be identified - the organisational and personal context. These two contexts influence one another on work practice as well as on the attitude of mobile workers towards information technology. Mobile technology seems to suggest a significant departure from traditional technology use within an organisation in which the organisation can harness the personal interest of the worker for use purposes. Given this context the paper report on a case study in one particular organisational context where mobile devices have been introduced. A number of issues are highlighted which implementers of mobile devices need to take into account in similar situations