Critical Success Factors of Knowledge Management (A Case Study: Zahedan Electric Distribution Company)

ABSTRACT The purpose of present study is investigating the Critical Success Factors of Knowledge Management. In present research the sample size consists of 75 employees that were selected at random from 96 employees from Zahedan Electric Distribution company in Iran in 2012. Data analyses were carried out by using Factor Analysis, Structural Equation, and Freidman Mean Ranking Test. The results of present study were illustrated that there is significant relationship between factors together, and also considering to the Ranking Analyses can be said that the Architecture of knowledge management has high score and has effect on Success of Knowledge Management and on the other hand, Knowledge strategies has low score than other items. Also, according to findings of factor analysis all factors have more influence on KM for developing and improving organizational performance