Revisit the debate on issues of metropolitan governance and service delivery: A trajectory of efficient service delivery model for water supply in Bangalore, India

The pattern of urbanization in India is characterized by continual concentration of population and activities in large cities; this is manifested in a high percentage of urban population being concentrated in the large cities. This research article attempts to revisit the debate on 'metropolitan governance' and 'service delivery concepts' in the context of efficient service delivery model for water supply and comparative analysis of efficient service delivery model in Bangalore Metropolitan Center and Metropolitan region. The service delivery model for water supply was framed using various water utility indicators to know the service delivery index, operational efficiency index and performance index within the Bangalore Metropolitan Center and Metropolitan Region. This research article concludes that Bangalore Water Supply and Sewerage Board stands good in position while comparing to other Water Boards (local bodies) within Metropolitan region