KAJIAN KONSEPTUAL IMPLEMENTASI TEKNOLOGI INFORMASI PENDUKUNG BRANCH DELIVERY SYSTEM Dl PT. BANK RAKYAT INDONESIA (Persero)

Facing the globalization era in banking by year 2003, and coping with the highly competitive forces from both domestic banks and foreign banks in the retail and micro banking area, PT. Bank Rakyat lndonesia (Persero) is doing business revisioning and re-missioning by focusing in its core competences that are retail and micro banking. In line with its vision and mission, PT. Bank Rakyat lndonesia (Persero) uses its human resources and information technology as a core in order to cope with current and future competition. Regarding the IT Master Plan, PT. Bank Rakyat lndonesia (Persero) implements its vision in information technology by changing the information technology configuration, from distributed system to centralized system. A clientserver configuration is applied to support the branch delivery system. However, there are three problems that arise and have to be solved by PT. Bank Rakyat lndonesia (Persero); First, what is the optimal architecture model of client-server to be chosen? This is crucial since vary client-server architecture are available, and it depends on the applied business process as well. Second, what is the optimal implementation method of the chosen architecture? And third, what is the risk of implementing the chosen architecture? Those problems are analyzed in this study. The conclusions of this study are; first, the optimal architecture model of clientserver for PT Bank Rakyat lndonesia (Persero) is the Web-base Remote Presentation. Second, the optimal implementation method of the client-server architecture is out-sourcing. It is including software development, infrastructure development, and system maintenance, and co-sourcing for system operation. Third, the risk of implementing client-server architecture is low. It means that PT Bank Rakyat lndonesia (Persero) is recommended to implement client-server architecture using remote presentation model