The new ticketing technology that may make scalping a thing of the past

As new anti-scalping laws are introduced in Victoria, our research suggests that frustrations with current ticketing systems may be a contributing factor to the continued success of scalpers. But new technologies are on the horizon that will help. Scalping is the practice of buying event tickets and then on-selling them at a higher price. Our research found that one in five fans surveyed had at some time purchased tickets from scalpers globally, with males more likely to engage in this behaviour. We surveyed fans from Australia, New Zealand, North America, and the UK, 19% of whom admitted to purchasing tickets from scalpers. In addition, almost 30% had used third-party reseller websites, such as Viagogo