Critical success factors for refurbishment projects

Refurbishment of the existing buildings has attracted a growing attention due to its associated benefits such as sustainability and cost. However, the delivery of refurbishment projects is not also successful. This study aims to explore the critical success factors for refurbishment projects. Results showed that the following factors are regarded as most important when undertaking a refurbishment project: effective forward planning, excellent communication, excellent ability to change, detailed due diligence/site investigation/document control, healthy contingencies (client and builder), and excellent project team experience. This study revealed that investment into refurbishment project sector is steady and some individuals have begun to notice a rise in the amount of refurbishment projects in the market. This study concludes with a discussion and recommendations for professionals undertaking refurbishment projects in the future