How Do Social Care Managers In Disability Services Experience Regulation And Inspection?

Regulation is one of the ways in which the State seeks to ensure that health and social care services are safe for those that are using them. The Health Information and Quality Authority (HIQA) is the regulatory body in Ireland charged by the State to assure the public that these services are safe. This study set out to understand how social care managers, in the role of person in charge (PIC) of residential services for adults with disabilities, experience HIQA’s regulatory process and to explore how these experiences impact on social care managers, and on service improvement more generally