Add to ORKGThis report describes the results of a pilot project on e-mail-based Problem Management between KFA's Jülich's Central Institute for Applied Mathematics and IBM's Software Service in Mainz, Germany. The objection of the pilot project was to investigate whether e-mail-based Problem Management is technical feasible over public networks and how the use of e-mail could enhance the existing support AIX on RS/6000 workstations. The project demonstrated that Problem Management via e-mail improves the quality of the service process in several areas
The management of an Internet service involves a variety of aspects, ranging from the economic to th...
Against the backdrop of today’s knowledge economy and a strong pervasion of e-mail in enterprises, t...
In a large heterogenous system of computers and data networks it is useful to install a central inst...
E-mail has become so ubiquitous that it has surpassed existing only as a tool of asynchronous commun...
The paper raises some of the issues related to large corporate e-mail systems. A brief discussion of...
ABSTRACT In this work, we are interested in exchange relations and in particular e-mailing. Our goa...
A panel session on e-mail management was organized at ICIS 2005 in Las Vegas, Nev. The panelists pro...
This dissertation provides a foundation for electronic information management in organizations. It f...
In today's society it is becoming more and more important with direct marketing. Some of the direct...
The purpose of this paper is to show, based on a case study, how electronic communication networks h...
CC BY 4.0The article deals with organizational communication efficiency and discusses the impact of ...
Adoption and implementation of electronic messaging systems in large international organisations cre...
Electronic mail is undoubtedly one of the most successful computer applications in the Information T...
Electronic mail (e-mail) has become an important tool for companies to use to conduct their business...
Electronic mail has been fully integrated into the communication processes in this country. Within t...
The management of an Internet service involves a variety of aspects, ranging from the economic to th...
Against the backdrop of today’s knowledge economy and a strong pervasion of e-mail in enterprises, t...
In a large heterogenous system of computers and data networks it is useful to install a central inst...
E-mail has become so ubiquitous that it has surpassed existing only as a tool of asynchronous commun...
The paper raises some of the issues related to large corporate e-mail systems. A brief discussion of...
ABSTRACT In this work, we are interested in exchange relations and in particular e-mailing. Our goa...
A panel session on e-mail management was organized at ICIS 2005 in Las Vegas, Nev. The panelists pro...
This dissertation provides a foundation for electronic information management in organizations. It f...
In today's society it is becoming more and more important with direct marketing. Some of the direct...
The purpose of this paper is to show, based on a case study, how electronic communication networks h...
CC BY 4.0The article deals with organizational communication efficiency and discusses the impact of ...
Adoption and implementation of electronic messaging systems in large international organisations cre...
Electronic mail is undoubtedly one of the most successful computer applications in the Information T...
Electronic mail (e-mail) has become an important tool for companies to use to conduct their business...
Electronic mail has been fully integrated into the communication processes in this country. Within t...
The management of an Internet service involves a variety of aspects, ranging from the economic to th...
Against the backdrop of today’s knowledge economy and a strong pervasion of e-mail in enterprises, t...
In a large heterogenous system of computers and data networks it is useful to install a central inst...