Crisis Readiness in Turkey and the United States

Crisis management seeks to minimize the impact that crisis events have on organizations. While the crisis management literature is replete with studies of large organizations in developed countries, little has been written on this subject concerning businesses in emerging nations. This exploratory study investigates the perceptions and experiences of Turkish managers in relation to crisis events. Crisis readiness in Turkey and the United States is compared and contrasted. The results indicate that a majority of these organizations do not have formal crisis management plans. Recommendations are offered and implications for management are presented. © 2010 Blackwell Publishing Ltd