Role of the social worker in crisis intervention after experiencing a psychic trauma

U radu se definira stres, znakovi po kojima se prepoznaje postojanje stresa i zatim koji su sve načini suočavanja sa stresom. Opširno se opisuju pojmovi traume i krize, ali i načini na koji se provode intervencije kada trauma nastupi. Nakon jasno objašnjenih pojmova u radu se naglašava uloga socijalnog radnika tijekom krizne intervencije nakon što je osoba ili grupa ljudi doživjela psihološku traumu. Razumijevanje kriznih intervencija zahtjeva prepoznavanje stresnih, traumatskih i kriznih događaja te socijalni radnici posjeduju potrebno znanje i vještine za uspješan rad u timu za krizne intervencije. Upravo tim znanjem i vještinama mogu uvelike pomoći pojedincima u svladavanju krize, kako za vrijeme tako i nakon završetka krizne intervencije. Ovo područje zahtjeva daljnja istraživanja s ciljem unaprjeđenja uloge socijalnog radnika u kriznim intervencijama.The paper defines stress, the signs by which stress is recognized, and the ways of coping with stress. The concepts of trauma and crisis are described in detail, but also the ways in which interventions are carried out when trauma occurs. After clearly explained concepts, the paper emphasizes the role of the social worker during crisis interventions after a person or group of people have experienced psychological trauma. Understanding crisis interventions requires recognizing stressful, traumatic and crisis events and social workers have the necessary knowledge and skills to work successfully in a crisis intervention team. Specific knowledge and skills can greatly help individuals in overcoming crises, both during and after the end of crisis interventions. This area requires further research with the aim of improving the role of the social worker in crisis interventions