Staff development toolkit for drug and alcohol services.

This toolkit is for managers in drug and alcohol services. It is particularly aimed at supporting organisations which may not have their own specialist human resources managers/departments. Larger organisations (eg the NHS) are likely to have their own existing HR policies and procedures. This toolkit does not attempt to offer guidance on these organisation specific HR policies and procedures. 1. Introduction 2. National Occupational Standards 3. Drug and Alcohol National Occupational Standards (DANOS) 4. Job descriptions and role profiles 5. Recruitment and selection 6. Contracts of employment 7. Induction 8. Training and development 9. National Vocational Qualifications (NVQs) 10. Continuous Professional Development (CPD) 11. Portfolio building 12. Drug and Alcohol qualifications and awards 13. Funding of training and qualifications 14. Appraisal 15. Supervision 16. Personnel records 17. Dealing with poor performance 18. Disciplinary Procedures 19. Grievance Procedures 20. Exit interviews and questionnaires Glossary of terms / acronyms Sources of further information and support Bibliography Annexes Example templates and tools